Privacy Policy

WAVES OF WELLNESS GENERAL PRIVACY

Date of last revision 19 September 2017

Waves of Wellness is committed to protecting your privacy and the confidentiality of any personal information which you provide to us.

This Privacy Policy describes Waves of Wellness’ policies and procedures on the collection, use, storage and disclosure of your personal information in connection with the services that Waves of Wellness provides to you (Services). By accessing the Waves of Wellness website and providing your information you indicate your acceptance of this Privacy Policy, as amended from time to time.

1. Collection of personal information:
You may provide personal information to Waves of Wellness for a variety of reasons, including:

  • to receive information about, or to participate in, the WOW “Sand n Surf” Wellness Program or other initiatives undertaken by Waves of Wellness.

  • to receive information about or become involved in Waves of Wellness promotions.

This personal information may include (without limitation) details such as your name, image, age, date of birth, address, postcode, mobile number, or e-mail address.

The choice of how much information you provide to Waves of Wellness is yours and of course if you want to use Waves of Wellness’ Services or participate in Waves of Wellness programs and events, Waves of Wellness will require certain information from you in order to provide the services or conduct the programs and events.


2. How does Waves of Wellness use your personal information?
The personal information you provide to Waves of Wellness through our Website may be used by Waves of Wellness for the following purposes:

  • to provide you with products you have requested

  • to provide you with information or other communications about Waves of Wellness

  • to market Waves of Wellness and/or its programs and events

  • to involve you in promotions, future campaigns and other initiatives undertaken by Waves of Wellness

  • to analyse statistics in relation to the Waves of Wellness community

  • to acknowledge or reward you for your participation in Waves of Wellness 

  • to make any relevant disclosures required by regulatory bodies and/or as required by law.

If you choose to provide your personal details to Waves of Wellness you agree that your personal information may be displayed or included as set out above. You also agree that your personal details may accordingly be identified, recovered and displayed by internet search engines. 

3. How visible is my information?
Your information will be private and only visible to you and should not appear on any search engine. If you have a concern that a particular search engine shows your information related to Waves of Wellness, please contact us at info@foundationwow.org and we will contact the search engine directly to request deletion of the reference to the information you provided to Waves of Wellness.

4. Communication preferences:
Where you have agreed to receive Waves of Wellness emails, Waves of Wellness may use your personal information to send you emails (including marketing emails) about the Waves of Wellness’ programs and events.  You will be provided with an opportunity in each email communication to decline to receive any further communications from Waves of Wellness.

5. Disclosure of personal information:
Personal information collected by Waves of Wellness will not be shared with any other organisation outside of Waves of Wellness.

We may disclose your personal information to our suppliers or other external third parties for analytics and data analysis, for outsourcing some of the functions and services relating to the purposes for which your personal information may be processed by Waves of Wellness, for storage and otherwise to enhance our Services. When we contract external services providers, we may provide them with your personal information, but only to the extent required for them to fulfil that contract, or where you would reasonably expect Waves of Wellness to disclose it to a third party for a particular purpose.

Regardless of where in the world you reside, Waves of Wellness may transfer your data outside of your own country, including to Australia and the United States, for processing, including analytics, and storage. This may result in your data being transferred to a country which has a lower standard of data protection than the country in which you reside.  Wherever your data is transferred, it may be accessed by the courts, regulatory bodies, and law enforcement and national security authorities, according to the laws in the relevant jurisdiction.

We will not sell your personal information to other parties.

Waves of Wellness will not use or disclose your personal information except in accordance with this Privacy Policy unless you have consented to the use or disclosure, or where disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where the use or disclosure is required or authorized by law or a regulatory body.

6. Security & storage of your information:
Waves of Wellness takes reasonable steps to ensure the security of all information it collects, including that the information is protected from misuse and loss and from unauthorised access, modification or disclosure. For example, your personal information may be stored and maintained in a secure cloud-based environment, which can be accessed only by authorised personnel. Some of these services are hosted by third parties located in Australia and the United States. However, as no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure, we cannot ensure or warrant the security of any information you send to us or receive from us online.

7. Access, correction and complaints in relation to personal information:
Access to personal information
You may request access to your personal information collected by Waves of Wellness. Please send an email to info@foundationwow.org and we will endeavour to respond as soon as possible and in any event within 30 days of receiving your request.  There may be some legal or regulatory reason why access is denied or amendment refused. If this is so, we will tell you why. 

Correction of personal information
If you believe any of your personal information held by Waves of Wellness is not accurate, complete or up-to-date, Waves of Wellness will take reasonable steps to correct the information. To request that your personal information be corrected or updated, please send an email to info@foundationwow.org

Complaints
If you have a complaint about the handling of your personal information, please send an email to info@foundationwow.org

8. Links to other websites:
Waves of Wellness is not responsible for the privacy practices or content of any other website or service that is linked to a Website, or for the privacy practices of any third party social media or other service providers that you can access through a Website. We encourage you to read the privacy policies of those websites or service providers.

9. Cookies:
What are cookies?
Cookies are small text files that are stored in your computer’s memory and hard drive when you visit certain web pages. They are used to enable websites to function or to provide information to the owners of a website.

Why do we use cookies?
Cookies help us to provide customised services and information. For example, we use cookies on all our websites to collect anonymous traffic data and also to improve your experience with the Websites.

In broad terms, we use cookies on our Websites for the following purposes:

Analytical purposes:  We use analytical cookies that allow us to recognise, measure and track visitors to our Websites. This helps us to improve and develop the way our Websites work, for example, by determining whether site visitors can find information easily, or by identifying the aspects of our Websites that are of the most interest to them. For these purposes, we may store the following:

  • the name of the domain from which you accessed the internet

  • the date and time you accessed our Websites

  • the advert or internet address of the website from which you linked directly to our Websites

  • the pages you accessed while visiting our Websites

  • the device from which you accessed our Websites

  • the location from which you accessed our Websites

In addition, we may use a third party service provider to provide certain analytics services to us in connection with the operation of our Websites or the provision of the Services, including the collection and tracking of the data and information listed above. We may disclose visitor data, including personally identifiable information, to such third parties to enable them to provide such services. 

Usage preferences:  Some of the cookies on our Websites are activated when visitors to our sites make a choice about their usage of the site. Our Websites then ‘remember’ the settings preferences of the user concerned. This allows us to tailor aspects of our sites to the individual user.

Session management:  The software that runs our Websites uses cookies for technical purposes needed by the internal workings of our servers and application. For instance, we use cookies to keep track of information about a user’s session and determine which options or pages to display in order for the site to function.

Functional purposes:  Functional purpose cookies store information that is needed by our applications to process and operate. For example, where requests within an application involve multiple stages, cookies are used to store the information from each stage temporarily, in order to facilitate completion of the overall request.

Your cookie preferences:
To make full use of our Websites, your computer or mobile device will need to accept cookies, as our sites will not function properly without them. In addition, cookies are required in order to provide you with personalised features on our websites.

Third party cookies:
When you visit our Websites, you may receive cookies that are set by third parties. For example, you may receive a cookie set by Google. These cookies are used for the purposes described in the “Why Do We Use Cookies?” section of this policy. We do not control the setting of these third party cookies, so we suggest you might wish to check the third party websites for more information about their use of cookies and how to manage them.

Amending cookie preferences:
If you wish to remove cookies set by our Websites from your browser in the future, you may delete them. The instructions for removing cookies from your computer or mobile device depend on the operating system and web browser you use. Please note, however, that withdrawing your agreement to the use of cookies on our sites will impair the functionality of the sites.

10. Changes to this Privacy Policy:
This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced. Any changes to the Privacy Policy will be posted on our Website.  If we consider that the changes are material we will notify you by email.