FAQs

1. Where are your programs currently held?

We currently hold programs in Sydney, Newcastle and the Sunshine Coast, with programs launching in Kingscliff, Ballina and Yamba in 2020. If you are interested in becoming involved with programs in other areas, please email us at info@foundationwow.org or contact us through our contact page.

2. Are your programs free?

Yes! All of our programs are currently free for participants. The frequency at which we deliver programs demands on community partners and local demand.

3. How do I register for a program?

Please email us info@foundationwow.org with your full name, date of birth, contact phone number, location and brief mental health history and we will let you know if we have a current program suitable for you.

4. How do I register a client for a program?

Please email us info@foundationwow.org with your client’s full name, date of birth, contact phone number, location and brief mental health history and we will get back to you with next steps.

5. Do I need a referral to participate in a program?

No you do not need a referral to participate in our programs.

6. How do I become a volunteer?

If you are interested in becoming a volunteer, please email us info@foundationwow.org with your full name, date of birth, contact number, location, area of WOW you are interested in volunteering, e.g. surf mentor, administration, surfing experience and also include why you are interested in volunteering with us and explain how comfortable you are discussing ill mental health.

7. Are you NDIS registered?

Yes. WOW is a registered NDIS provider. Participants with NDIS packages require funding for Improved Daily Living to access our programs. Currently we are accepting expressions of interest at each local site. Once we have enough participants to deliver a program we will be in touch!

8. What is the age limits for your programs?

Age ranges vary depending on the program but generally speaking we work with participants as young as 12 with no age limit.

9. Do I need my own surfboard/wetsuit to participate?

No, we provide wetsuits and surfboards, if you have your own wetsuit you are more than welcome to wear it.

10. Do I need to be able to surf to participate?

No! Our program facilitators are trained surf instructors and are there to help you. However, you must be able to swim 50 metres and be fit enough to participate in a 30 minute surf lesson.

11. Do you have a phone number I can call?

Yes we do, you can contact us on [0459 041 832][6]. Please note this is not an emergency or crisis line, this is just for general enquires about WOW, this phone number is not monitored at all times, if your call is an emergency please call [000][7] or Lifeline [13 11 14][8]

[8]: tel:13 11 14 [7]: tel:000 [6]: tel:0061459041832

12. Who can I contact if I still have further questions?

Please email us at info@foundationwow.org or through our contact page.

13. Are programs still running during COVID-19?

All WOW Surfing Experience and WOW Sand n’ Surf programs in NSW, and QLD are running. Ensuring your safety is our primary concern therefore should the situation worsen we will transfer programs to an online format. We will continue to assess the situation as it unfolds.